Requisition No: 797763
Agency: Children and Families
Working Title: OPERATIONS REVIEW SPECIALIST (HEARING OFFICER) - 60019169
Position Number: 60019169
Posting Closing Date: 04/11/2023
Operations Review Specialist (Hearing Officer)
This is an administrative Hearing Officer position located in Miami or Fort Lauderdale that conducts administrative hearings related to DCF and APD actions. The hearing officer must afford a fair and complete hearing and conduct the proceeding so that the record affirmatively shows that the hearing has met all requirements of the law. The hearing is a formal hearing under the Administrative Procedures Act, Chapter 120 F.S. and federal program requirements, as it often involves disputes of facts requiring specific evidentiary determinations. The Hearing Officer must provide the petitioner a meaningful opportunity to be heard. The Hearing Officer has the responsibility of formulating a Department or Agency final action. This could include granting the appeal and ordering corrective action or denying the appeal and affirming the Department or Agency action. The incumbent must have a strong knowledge of the programs and policies that come before him/her. The different types of hearings conducted by this position are: fair, disqualification and nursing home discharge hearings. The incumbent will conduct hearings statewide primarily telephonically, and in-person when requested by the petitioner. The incumbent must travel to the office in Tallahassee or other locations, as required. The incumbent will conduct hearings statewide via telephone and face-to-face in an assigned geographical area. This position must be able to travel to the office in Tallahassee or other locations as required.
EXAMPLES OF WORK
•Conducts the hearing following statutory guidelines between 8:00 am and 5:00 pm Monday through Friday. Administers oaths, establishes the burden and standard of proof required of the parties at the hearing. Develops the record, rules on motions and the admissibility of evidence.
•Must have the program knowledge to bring into the record facts necessary to resolve the issue(s) under review. Researches, reviews, analyzes, and maintains an up-to-date knowledge of the various programs, including pertinent statutes, court decisions, Florida Administrative Code, federal regulations and the agencies’ interpretation of such authorities. Monitors the agencies’ implementation of these authorities to determine the correctness of the action.
•Reviews hearing requests for jurisdiction, facilitates settlement negotiations, issues orders for prehearing conferences and discovery. Schedules the hearing, assuring all of the requirements of law have been met. Issues and rules on subpoena requests.
•Prepares a written decision, setting forth in a concise manner, the facts of the cases and the effect of the application of law to those facts. This decision must be prepared in a manner prescribed by law to pass a stringent review in the District Courts of Appeal. The decision must respond to proposed findings of fact and arguments submitted by each party.
•Holds hearings in an assigned geographical area and must travel statewide as assigned. Must travel to the office in Tallahassee or to other locations for staff meetings as required.
•Performs other related duties as assigned.
EXAMPLES OF JOB CHARACTERISTICS
•Communicating With Other Workers
•Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone or electronic transfer.
•Getting Information Needed to Do the Job
•Observing, receiving, and otherwise obtaining information from all relevant sources.
•Analyzing Data or Information
•Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
•Making Decisions and Solving Problems
•Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making Decisions about the relative importance of information and choosing the best solution.
•Organizing, Planning, and Prioritizing
•Developing plans to accomplish work, and prioritizing and organizing one's own work.
•Monitor Processes, Materials, Surroundings
•Monitoring and reviewing information from materials, events, or the environment, often to detect problems or to find out when things are finished.
•Identifying Objects, Actions, and Events
•Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events
•Developing Objectives and Strategies
•Establishing long-range objectives and specifying the strategies and actions to achieve these objectives
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
•Communicating effectively with others in writing as indicated by the needs of the audience
•Understanding written sentences and paragraphs in work related documents
•Talking to others to effectively convey information
•Identifying the nature of problems
•Knowing how to find information and identifying essential information
•Listening to what other people are saying and asking questions as appropriate
Candidate Profile (application) must be completed in its entirety.
- Include supervisor names and phone numbers for all periods of employment.
- Account for and explain any gaps in employment so that the hiring process is not delayed.
- Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
- It is unacceptable to use the statement “See Resume” in place of entering work history.
- If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- No state income tax for residents of Florida;
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.
Where you will work:
Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater. And if the beach isn’t your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!
About Department of Children and Families:
Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.
Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.
To learn more please visit https://www.myflfamilies.com/.
We hire only U.S. citizens and lawfully authorized alien workers.
Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.
SELECTIVE SERVICE: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: http://www.sss.gov.
BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.