Requisition No: 793258
Agency: Justice Administrative Commission
Working Title: STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- MULTIMEDIA SPECIALIST I - 21009521
Position Number: 21009521
Salary: $33,000.00
Posting Closing Date: 02/09/2023
JOB POSTING NOTICE
POSTING NUMBER 23-23
INTERNAL/EXTERNAL
JOB TITLE: 6417 Multimedia/Help Desk Specialist
PAY GRADE: 47 ($33,000.00) Annually
DIVISION: Information Technology Services
LOCATION: Sanford
SUPERVISOR: Pamela Manley, IT Director
DATE POSTED: January 24, 2023 EXPIRATION: February 9, 2023
RESPONSIBILITIES/DUTIES
This position acts as a Liaison with law enforcement to coordinate the transmission, submission, and receipt of digital evidence; perform video, audio and digital document redactions; search, retrieval, classification, storage, and conversion of digital media files which include but are not limited to photographs, audio records, video recordings, and paper documents through a variety of in-house and third-party document management platforms; Provide Tier 1 technical support for issues related to computer systems, software and hardware; Perform basic troubleshooting on various hardware, software and networking systems; recognize and escalate more difficult problems to Tier 2 support; Configure computer equipment including desktops, laptops, mobile devices, printers, and scanners; and Ensure outstanding customer service with a thorough, timely, and transparent resolution. The successful applicant will demonstrate flexibility, have extremely focused organizational and excellent problem-solving skills, have patience, a positive customer service mindset and a willingness to perform additional duties as required.
MINIMUM TRAINING AND EXPERIENCE
A high school diploma or equivalency, vocational school or certifications with basic training in multimedia equipment and software, and one year of multimedia experience.
DESIRED SKILLS
The successful candidate will have a strong knowledge of various software programs to include Microsoft 365, Adobe Creative Cloud, as well as other audio/video editing software. The ability to work in a fast-paced, team-oriented environment is a must.
TO APPLY
Internal Job Applications may be obtained from the Intranet (in Forms/Personnel) and emailed to hr@sa18.org.
External applicants can apply through the following link: https://jobs.myflorida.com/go/Legal/2818400/
If you have any questions or need assistance, please contact Marianne Reynolds at:
321-617-7540.
The Office of the State Attorney, 18th Judicial Circuit, is an equal opportunity provider,
and uses E-Verify to confirm eligibility of all newly hired employees.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.