The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.
Operating through Bronx Community Solutions (BCS), Bronx HOPE (Heroin Overdose Prevention Education) is a pre-arraignment diversion program being implemented in collaboration with the Bronx District Attorney’s Office, New York Police Department, Mayor’s Office of Criminal Justice, and several community-based health providers. The program provides meaningful engagement between arrest and arraignment to individuals in the Bronx issued a Desk Appearance Ticket (DAT) for possession of a controlled substance. This is an innovative, new effort to be smarter about policing and prosecuting addiction by responding to low-level possessions of controlled substances –especially opioids – with harm-reduction alternatives to conventional court proceedings that rely on jail or the threat of jail as the corrective measure.
Bronx Community Solutions is seeking a Case Manager to provide extensive outreach to program participants and treatment services providers to help coordinate communication and mandated reporting. Reporting to the Program Coordinator, the Case Manager will work as a community-based peer outreach coach to inform and offer individuals about Bronx HOPE, provide and train how to use Narcan, coordinate the treatment referral process, and an initial assessment to ensure timely and responsive participant engagement and outcomes.
Responsibilities include but are not limited to:
- Collaborate with peer specialists to provide overall case management services for clients issued a DAT to help facilitate program referrals and assessments, as needed, and follow up with service providers on participants’ progress;
- Work with a diverse population in a mutually respectful manner, using a strengths-based approach and most importantly “meeting the clients where they’re at;"
- Assess individuals who are arrested for controlled substances and motivate clients to seek treatment, harm reduction, and/or recovery support assistance and collaborate on the development of an initial participant action plan, including a thorough review of substance use-related issues;
- Monitor and report on meaningful engagement in treatment and work to bring non-engaged program participants into programming compliance, as needed;
- Coordinate referrals and facilitate entry into Harm Reduction or substance abuse treatment based on the client’s need;
- Provide crisis intervention and support to clients, as needed;
- Accurately and efficiently document client interactions in a timely manner;
- Know how to properly administer and train individuals with a Narcan Kit;
- Additional relevant tasks, as needed.
Additional temporary responsibilities include:
- Respond to precinct-level arrest to meet with potential clients at Bronx Precincts; work as part of a collaborative team to ensure coordination of care; and
- Coordinate and facilitate individual education that is responsive to the specific interests and needs of the individual, which may include a focus on treatment, harm reduction, and/or relapse prevention.
Qualifications: The ideal candidate will have Bachelor’s degree or 3-4 years experience working in case management as an equivalency. Experience with integrated substance abuse assessment and treatment, motivational interviewing techniques, and stage-wise treatment required. Candidate should be CARC or CRPA certified or obtain credentials within one year of employment. The candidate should be comfortable working and collaborating with law enforcement and as part of a team in a collegial group environment. Superior communication skills with the ability to convey information clearly, accurately, and completely are required. Must be able to maintain a professional demeanor when handling difficult contacts. Strong work ethic, particularly in a team setting. Bilingual (Spanish/English) preferred. Additional requirements include:
- Must possess knowledge of the principles and practices of harm reduction and other treatment modalities;
- Ability to use lived experience and be comfortable serving as a role model of personal recovery to connect with clients and support them in their goals; and
- Ability to motivate clients in a courteous, empathic, and professional manner.
Position Type: Full-time, non-exempt (flexible hours and rotating weekend schedule, shifts include 9 am to 5 pm, 11 am to 8 pm, 12 pm to 9 pm)
Compensation: The hourly rate is $26.19 per hour and is commensurate with experience. Center for Court Innovation offers an excellent benefits package including comprehensive health, free basic dental coverage, vision insurance, short-term and long term disability, and life insurance. All healthcare benefits are effective on the date of hire. Paid time off includes 20 days of paid vacation per year, 15 paid sick days, Flexible Spending Account plans for health and dependent care, commuter FSA and offers a 10% employer match on the 403(b) retirement plan.
The Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.
As of September 9, 2021, all new hires are required to be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons by the Center’s Human Resources Department.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.